Privacy policy

and data protection

In compliance with Law 15/99 of December 13 Protection of Personal Data, New Computing Netservices sl (hereinafter the Company) strictly fulfills all necessary measures to ensure the security, integrity and privacy of data provided through the data collection forms embedded in the web site (hereinafter the site).

The personal data freely entered by the customer (hereinafter the user) in the form of the site, are solely and exclusively by the company employees to perform its administrative management, technical, and sales work. In any case our customer's personal data would be transferred to third parties outside the company without express consent. The data collected in the form of site, is stored in a file which has notified its existence to the Spanish Data Protection Agency and New computing NetServices sl is responsible.

The company agrees to cancel the personal data when they are no longer necessary or relevant to the purpose for which it was collected. The company will access the data transfer only when this implies a need to provide their customers the services contracted, giving these only to those entities and agencies that are intimately and necessarily linked to the provision of various services offered in the site, workers or employees of the company and companies or professional firms to cooperate or assist in economic, administrative, legal, fiscal or financial issues.

Authorized personnel access the company to customer data is done in a controlled and hierarchical manner, according to the internal politics of access and processing of customer data. The user that enters personal data in the form of information, will have full capacity to exercise their rights of access, rectification, cancellation and opposition at any time asking for the company, according to the provisions of the aforementioned LOPD.

The data transmission is effected in encrypted form over a secure connection; the company ensures absolute confidentiality and privacy of personal data collected and therefore taken essential safety measures to prevent alteration, loss, or unauthorized and guarantee its integrity and security access. However, the company does not guarantee that unauthorized third parties performing any type of attack may be aware of system features that users use the site. Therefore, the company is in no way responsible for any incidents that may arise over personal data where derived from either an unauthorized site systems attack or access, so it is impossible to detect by current security measures or when due to a lack of diligence of the user as to the guardianship and custody of their passwords or their own personal data.

The information provided by the user must be truthful. For these purposes, the user guarantees the authenticity of all data communicated as a result of completing the forms necessary for contracting the Services. It will also be the user responsibility to keep this constantly updated so that it responds at all times to the actual situation of the user information. The user is solely responsible for any false or inaccurate statements made and the damages caused to the company or others for the information provided.

The company expressly prohibits the reproduction, distribution, public communication, total or partial transformation, or any other activity that can be done with the contents and/or software of the site or even quoting the sources, without written consent of the company.

The resolution of any dispute, controversy or claim arising out of the use of the site, its content, or any products and/or services offered on this subject the Spanish legislation.

For any questions regarding the privacy policy adopted or the execution of the rights granted by the LOPD the affected, the company offers email address

To comply with the provisions of Law 34/2006, of January 11, services of the information society and electronic commerce, the following are the general listed details of this website: Trademark:, registered trademark: New Computing NetServices SL; registered office in Ferran Valls i Taberner 5, 08006 Barcelona (Spain).
Telephone: +34 902887001 - Email:

Derecho de Desistimiento

En aplicación de la Ley General para la Defensa de los Consumidores y Usuarios el Cliente que es consumidor podrá ejercer su derecho de desistimiento en un plazo de 14 días naturales desde la fecha de confirmación electrónica de la contratación realizada emitida por New Computing Netservices sl.

El ejercicio del derecho de desistimiento deberá ser comunicado por el Cliente a HANNA, dentro del mencionado plazo, mediante la remisión por escrito de su declaración inequívoca de su decisión de desistir a con la siguiente información:

· Nombre y apellido
· Número de pedido
· Importe
· Fecha decontractación o pago

Una vez que New Computing Netservices sl haya recibido la solicitud de desistimiento, habiendo comprobado que no ha hecho uso del servicio o producto, enviará al Cliente un correo electrónico confirmando la recepción y baja de servicio.

Este derecho de desistimiento será aplicable a los contratos que se refieran a la prestación de servicios.

Sin embargo en la prestación de servicios, una vez que el servicio haya sido parcial o completamente ejecutado habrá perdido su derecho de desistimiento y en el caso de servicios de suscripción se entenderá el desistimiento se aplica al siguiente periodo.

También respete cualquier otra previsión legal o reglamentaria que permita la no aplicación del derecho de desistimiento.

New Computing Netservices sl reembolsará todo pago recibido del Cliente antes de que hayan transcurrido 14 días naturales desde la fecha en que este informó de la decisión de desistimiento del contrato. El precio que se reembolsará es el que originalmente figuraba en el pedido. El reembolso se efectuará utilizando el mismo medio de pago empleado por el Cliente para la transacción inicial.

Ante la imposibilidad de poder gestionar la devolución en el mismo método de pago utilizado por el Cliente, procederemos a reembolsar el importe mediante transferencia bancaria o mediante otro método acordado con el Cliente.

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